IT Associate | FeeGlee Jobs

IT Associate

  • Full Time
  • Dhaka
  • Posted 1 month ago
  • Applications have closed

Vacancy: 2

Job Context
Data Analytics working based in the USA; catering to the top 10 marketing research and analytics companies in the world. We are looking for someone responsible for managing all the electronic devices of the office and ensuring Information Security Management System (ISO 27001:2013)
We have a unique work environment and maintain an out of the box ambiance, culture. Therefore, it is a must that every candidate should be able to adapt our belief system and adopt our work philosophy.

Job Responsibilities
Responsible for all electronics devices across all offices
Ensure 24/7 offices internet
Ensuring all the workstations are ready to work with all the required IT accessories (Laptop, Keyboard, Mouse, Monitor, etc.)
Installing and configuring computer software, systems, network, printers and scanners
All the PCs and peripheral devices (Ex: Mouse, keyboard, HDMI cable, Monitor) are working properly, and Identify faulty IT devices and take action accordingly
Ensure all the printers are connected with the proper network and ready to use
Testing new technology/devices and propose a plan to improvise our current systems
Maintain the inventory effectively where all the electronic devices are listed with specifications and locations
Update inventory in real-time for including/excluding electronic devices
Maintain confidentiality strictly
Ensure and monitoring everyone is following ISMS protocols/standards
Assists in maintaining information security through controlled hardware AND/OR software installation and training
Follow the emergency plan for equipment, power or security failures when necessary and protect data and ensure security
Business continuity plan for IT failures
Monitoring CCTV cameras are working properly
Build strong relationships with the vendors (ISP, IPS, etc.) and Interacts and communicates effectively with internal/external contacts
Create and update maintenance log for all the electronic devices (AC, Fridge, IPS, etc.) and ensuring maintenance is being done on time
Troubleshooting, support, and repair when IT equipment or network malfunction
Express new ideas and suggestions in a positive manner
Provide purchasing proposal with estimated cost, benefits and deadline

Employment Status: Full-time

Educational Requirements: Minimum bachelor’s degree in CSE/ IT/ ETE relevant subject from any reputed university.

Additional Requirements
Strong Experience in Network Designing, Monitoring & Reporting.
Should have basic knowledge of Microsoft Office (MS Excel, PowerPoint, Word, Outlook).
Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
Highly motivated, self-directed & possessing a driven personality capable of working within tight deadlines.
Superior organizational skills, unflagging attention to detail & demonstrated the commitment to the accuracy and completeness of information.
Capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.
An active listener with demonstrated negotiation and problem-solving skills.
Well-developed interpersonal skills are necessary; excellent verbal and written communication skills.

Job Location: Dhaka

Salary: Tk. 15000 – 20000 (Monthly)
The salary quoted will be effective after the successful completion of PROBATION PERIOD
Compensation & Other Benefits
Medical allowance
Lunch Facilities: Full Subsidize
Salary Review: Half Yearly
Festival Bonus: 2
As per company policy

Job Overview
Job Location